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Service Contract Information

NanoCellect instrument service contract options ensure proactive maintenance of your NanoCellect WOLF instruments and components. All of our service contracts include travel and repair costs, plus parts required for repair or preventive maintenance.

Manage your expenses with a service contract that meets your laboratory needs. Ordering information is provided in the table so you can easily request additional information or order the service contract option that is best suited for your laboratory. Just click on the link below and our support team will contact you shortly.

Preventive Maintenance​ – Included with all service contracts, regular preventive maintenance (PM) on your WOLF instrument can identify and proactively address any potential issues. Our comprehensive multipoint inspection and testing ensures each WOLF Cell Sorter system and associated accessories, such as the N1 Single-Cell Dispenser, meets our product operational specifications. A typical PM may include overall inspection, cleanup, replacing worn parts, and more.

​Installation Qualification (IQ) – Verifies and documents that all necessary WOLF Cell Sorter systems, accessories, and components required for operation are received and properly installed in accordance with NanoCellect Biomedical, Inc. installation protocols.

Operational Qualification (OQ) – Documents and tests subsystems of the WOLF Cell Sorter system, accessories and components, including mechanical, electrical, and optical components, to verify operating functions are in accordance with the WOLF Cell Sorter system product operational specifications.

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