Distributor Portal

This portal is designed support our distributors with sales, marketing, training and support documentation to support the promotion of all generations of the WOLF and VERLO Cell Sorters and their accessories.
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WOLF® Cell Sorter

Distributor Training

  • How to perform QC
  • Checklist of necessary supplies
  • Rainbow beads gating strategies
  • How to read a laser alignment report
  • WOLF Site Readiness Guide

Preventive Maintenance

Distributor Training

  • Overview of customer training
  • Checklist of necessary supplies
  • Webinar Virtual Training PPT

Training Materials

 

Distributor Training

  • Advanced overview fluidics
  • Advanced overview of OSV + PZT
  • Advanced overview of optics
  • Advanced overview of electronics
  • Webinars of advanced overviews above

Software Procedures

Request Laser Alignment Report

Please allow a 48-hour advanced notice to receive a laser alignment report.

Request PC Admin Password

Please allow a 48-hour advanced notice to receive an admin password.

Product Change Notices

Word Map

Distributor Resources

Company Description

NanoCellect is committed to empowering every scientist to make discoveries one cell at a time. We develop and deliver microfluidic-based solutions that are affordable, compact, and easy to use. By continuing to advance the significant benefits of our proprietary platforms that have enabled nearly 400 placements worldwide to advance cell-based research, our expanding portfolio of instruments and consumables enables biomedical scientists to analyze and sort cells required for drug discovery, single cell-omics, cloning, antibody discovery, and basic research. We continue to innovate with VERLO, our new image-based cell analysis and sorting solution to leverage imaging to enable further discoveries for our research partners.

Logos

NanoCellect Logo FULL COLORNanoCellect Square Logo WOLF G2 Cell Sorter Logo VERLO Cell Sorter Logo

Distributor Training

  • How to perform QC
  • Checklist of necessary supplies
  • Rainbow beads gating strategies
  • How to read a laser alignment report
  • Site readiness guide

Installation

  • Overview of install process
  • Install QC procedure
  • Data collection folder
  • How to unpack & install
  • QC report - sign off

Preventive Maintenance

  • Overview of install process
  • Install QC procedure
  • Data collection folder
  • QC report - sign-off

IQ/OQ

  • Overview of IQ/OQ process
  • IQ/OQ procedure
  • Data collection folder

Distributor Training

  • Overview of customer training
  • Training guide: How to train customers
  • Checklist of necessary supplies
  • Webinar virtual training PowerPoint presentation

Training materials

  • Training sign-up sheet
  • Virtual training PowerPoint presentation
  • Training sign-off

Additional Customer Resources

  • Cheat sheet for customers
  • Overview of user knowledge base

Distributor Training

  • Advanced overview fluidics
  • Advanced overview of OSV + PZT
  • Advanced overview of optics
  • Advanced overview of electronics
  • Webinars of advanced overviews above

Troubleshooting Guides

  • Power on failure
  • PC connection failure
  • Cartridge alignment
  • Calibration error code 03
  • Calibration error code 05
  • Calibration error code 07
  • No events detected
  • Rainbow beads resolution issues
  • OSV baseline failure
  • PZT triggering failure

Hardware Procedures

  • How to replace cartridge fixture
  • How to replace front panel
  • How to replace motor unit
  • How to replace electronic board set
  • How to replace PMT
  • How to replace peristaltic pump
  • How to adjust polaris mirror
  • How to remove WOLF G2 cover
  • How to replace fuse
  • How to adjust camera

Software Procedures

  • How to download Debug
  • How to record TDMS recordings
  • How to visualize calibration sorting efficiency on PC
  • How to unlock power user settings
  • How to unlock settings tab in chip alignment window
  • How to access local domain when PC is networked
  • How to remove search for App in store prompt
  • How to restart ADC board using stream client
  • Acquiring chip center coordinates when they don't auto-populate
  • How to find PC serial number

Request Laser Alignment Report

Please allow a 48-hour advanced notice to receive a laser alignment report.

Request PC Admin Password

Please allow a 48-hour advanced notice to receive an admin password.

Information Hub

Our Blog

Articles about flow cytometry best practices, customer stories, and more.

Industry Events

A dynamic blend of knowledge-sharing, innovation, and networking.

Scientific Content

A library of resources: application notes, webinars, and more.

Publications

Published data generated by WOLF users.

Technical Support

Our dedicated customer support team is here to ensure your success.

Customer Login

A portal of training materials and information for WOLF users.
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© 2024 NanoCellect Biomedical. All rights reserved.